Your privacy matters

We are committed to protecting your personal data in line with Australian privacy standards and regulations.

Information we collect

We collect information to deliver and improve our subscription planning service for you.

• Contact details, including name, email, and phone, when you complete enquiry forms.
• Service preferences and basic information shared during plan reviews or updates.
• Technical data, such as browser or device type, for website optimisation.
• Cookie information, to maintain sessions and preferences.

How information is used

Your information serves to respond to your needs, provide our service, and fulfil compliance obligations.

• Communicate with you about your subscription, changes, or relevant updates.
• Maintain security and monitor for unauthorised access or issues.
• Customise your experience based on your stated preferences.
• Meet Australian financial and data privacy regulations.

Our legal basis for processing

All handling of data follows the Australian Privacy Act and related laws.

We rely on your consent and legal obligations for collecting, storing, and using your information, as outlined by law.

How we share

We only share your information as needed to operate and improve our service.

• Service partners with privacy controls in place, such as secure cloud software or payment processors.
• Professional, legal, or regulatory bodies, as required by law.
• With your consent for specific referrals or expert consultations, as agreed in advance.

How your data is secured

We use encryption, secure hosting, controlled staff access, and regular audits to keep your information safe. Any transfers outside Australia are made with strict security safeguards and only when necessary for your service.

Your rights

You may access, correct, limit, or remove your personal data at any time.

• Request access to any information held about you.
• Update or correct your details for accuracy.
• Withdraw your consent to certain uses, unless legally required to retain.
• Ask us to delete information no longer needed for ongoing service.

Cookies used here

We use cookies for login, security, personalisation, and to improve site operation. You can manage cookies in your browser settings.

See our cookies policy See our cookies policy

Contact us

If you have any privacy questions, please get in touch using the contact details below.

Policy changes notice

We update our privacy practices as laws and services evolve. Please check this section occasionally.